How can I locate a place to have my JVC product serviced? Within the United States, including Alaska, Hawaii, and Puerto Rico,you may obtain the location of the nearest JVC Factory Service Facility or local independent JVC Authorized Service Center by calling 1(800)537-5722. After providing your Zip Code, you will be provided with your closest JVC Factory Service Facility then stay on the line for your local independent JVC Authorized Service Center. Where can I obtain literature on JVC products? Within the United States, including Alaska, Hawaii, and Puerto Rico, you can obtain sales literature on JVC products by visiting JVC Service online or by calling 1(800)252-5722 and then press or say one. You will then be prompted as to what kind of literature you want. Following this, you will leave your name and address. The sales literature on all products in that line will then be sent to you. How can I obtain Accessories, Owners Manuals, Parts or Service Manuals for my JVC Product? JVC Service Online provides consumers with repair services, parts and accessories, carreer opportunities and customer support. JVC Mobile currently offers online technical support for installation of your JVC Mobile Entertainment System. To purchase Accessories, Owner's Manuals, Parts or Service manuals directly through the JVC Parts Department call 1(800)882-2345. If you are calling from Alaska or Hawaii call 1(630)851-7855. In Puerto Rico call 1(201)808-2100 Will my JVC audio equipment designed for use in the U.S. work overseas? The Home Audio equipment that U.S. JVC Corporation markets in the United States is specifically designed to be used solely in the United States. Most overseas countries use different voltages and cycles than the United States. The standard voltage and cycles used in the United States are 110 Volts at 60Hz. Many other countries use 220-240 volts at 50Hz. While a voltage adapter can be employed to lower the voltage to 110 volts, there is nothing to convert the foreign cycles from 50Hz to 60Hz. This will cause the unit's power supply to work harder and operate at a higher temperature than it was designed for. This could eventually lead to a decreased life span of the equipment. U.S. JVC corporation does not recommend using the unit under the above conditions any such use would void the unit's original warranty. I recently purchased a Micro System and my FM Antenna was missing. Please check the packing box. The FM antenna is a simple wire with clear insulation, which very often is mistake for piece of flat wire. However, it has two ends. When it splits it forms a T-shape similar to that highlighted in your manual. Is it possible to connect a Turntable into the Aux Input on my Micro System? The input jack on your Micro System requires a source with a pre-amplified output such as a CD Player, Cassette Deck or VCR. A turntable has no pre- amplifier built into it so it requires a special "phono" input to plug it into. A separate pre-amplifier may be used between the turntable and AUX input. However, JVC does not manufacture separate Turntable pre-amps. My JVC Micro System keeps cycling through different sound modes. Why and how do I stop it? The Micro System is going through a Demonstration (DEMO) Mode. This is to show you the different features your Micro system is capable of. It will be activated when the unit is first plugged into an outlet, after a power outage or if the DEMO button was pressed. To shut off this feature simply press the DEMO button. Note. On some units the DEMO button is also labeled FM MODE/MUTE. |