Within the United States, including Alaska, Hawaii, and Puerto Rico,you may obtain the location of the nearest JVC Factory Service Facility or local independent JVC Authorized Service Center by calling 1(800)537-5722. After providing your Zip Code, you will be provided with your closest JVC Factory Service Facility then stay on the line for your local independent JVC Authorized Service Center.
Where can I obtain literature on JVC products?
Within the United States, including Alaska, Hawaii, and Puerto Rico, you can obtain sales literature on JVC products by calling 1(800)252-5722 and then press or say one. You will then be prompted as to what kind of literature you want. Following this, you will leave your name and address. The sales literature on all products in that line will then be sent to you.
How can I obtain Accessories, Owners Manuals, Parts or Service Manuals for my JVC Product?
Within the contiguous 48 States you may purchase Accessories, Owner's Manuals, Parts or Service manuals directly through the JVC Parts Department at 1(800)882-2345. If you are calling from Alaska or Hawaii call 1(630)851-7855. In Puerto Rico call 1(201)808-2100. Also, you may order these items through one of the following JVC Authorized Parts Distributors: Panson Electronics, Pinebrook NJ, at 1(800)255-5229 or (201)244-2440, E & K Parts, Los Angeles CA, at1(800)331-8263 or (310)475-6848, Andrews electronics, Santa Clarita CA. At 1(800)274-4666.
Will my JVC audio equipment designed for use in the U.S. work overseas?
The Home Audio equipment that U.S. JVC Corporation markets in the United States is specifically designed to be used solely in the United States. Most overseas countries use different voltages and cycles than the United States. The standard voltage and cycles used in the United States are 110 Volts at 60Hz. Many other countries use 220-240 volts at 50Hz. While a voltage adapter can be employed to lower the voltage to 110 volts, there is nothing to convert the foreign cycles from 50Hz to 60Hz. This will cause the unit's power supply to work harder and operate at a higher temperature than it was designed for. This could eventually lead to a decreased life span of the equipment. U.S. JVC corporation does not recommend using the unit under the above conditions any such use would void the unit's original warranty.